Apparel - Proper attire must be worn at all times, including but not limited to shirts, athletic shorts or pants and athletic shoes. Sandals or flip-flops will not be allowed. Jeans are not allowed because buckles, rivets and zippers tear the upholstery. Y staff reserves the right, at their discretion, to ask any individual to remove objectionable or offensive attire for reasons not limited to but including items that conflict with the Y's mission or core values or is deemed threatening or violent in nature.
Music - individuals listening to music via personal devices must use headphones or earbuds. External speakers cannot be used to amplify personal music.
Programs
Age limits - program ages limits are adhered to in all cases. Any request for exceptions must be determined by the program director. Instructors are not allowed to make age limit exceptions.
Cancellations - program registrations are accepted through the first two weeks of the session. Late requests can be directed to the respective program director.
Drop-in fees - most classes allow individuals to drop-in on a per-class basis providing there are open spots on the roster. Contact the Welcome Center for current rates.
Holidays - no regular classes are held on holidays. Special classes may be available; see our mobile app or website for the most current information.
Payments - payments in full are required when registering. Alternatively, payments can be automatically scheduled via payment method stored on file (checking/savings account or debit/credit card) and must be paid in full by the end of the session.
Pro-rated fees - individuals registering after the start of the session can pay a reduced program fee based upon the number of weeks remaining. Online registrations cannot receive pro-rated dues or discounts; please register with the Welcome Center in these situations.
Refunds - are not offered for missed classes unless cancelled due to lack of instructor. Any refunds/system credits will be issued once the session has completed.
Registration - registration for Y members begins the Monday of registration week with the general public registration beginning on Wednesday of registration week.
Sessions - six program sessions are offered through the year - Winter 1, Winter 2, Spring, Summer, Fall 1 and Fall 2. Sessions are typically eight weeks with an extended Summer Session (approximately 10-11 weeks).
System credits - any system credits generated by cancelled classes or other reasons expire 18 months after they are first generated.
Weather - cancellations due to weather or other "Acts of God" will not receive refunds or credits for the missed class(es). In some cases, where time and space allows, a make-up class may be offered in place of a cancelled class.